Education

Bachelor of Arts - Philosophy August 2017 

   University of Tampa  

Master of Science in Business Analytics (MSBA) December 2023 

   Georgetown University  

Work Experience 

Citigroup New York City, NY

Finance - Data Analytics and AI/ML Lead 07/2024 – Present

  • Identify, engage, and manage relationships with key stakeholders across enterprise functions, lines of business, and regulatory bodies.

  • Define and document the AI/ML framework for finance, ensuring alignment with business priorities and regulatory requirements.

  • Build a strategic roadmap for AI adoption, highlighting key use cases (fraud detection, risk modeling, financial forecasting).

  • Present the AI vision to senior leadership to secure buy-in and funding.

  • Strengthen leadership skills by driving cross-functional discussions on AI governance and compliance.

  • Define and implement an AI/ML strategy roadmap aligned with business goals.

  • Establish an AI governance framework to manage model risk, validation, and compliance.

  • Deploy AI models in production using MLOps and automation frameworks.

  • Serve as a liaison between the Enterprise Data Office and business units to drive strategic data initiatives.

Citi Commercial Banking - Data Governance and Quality Lead 09/2021 - 07/2024

  • Review and classify over 30 applications handling products like lending, deposits, savings, and customer data into System of Record, Authoritative Redistributor, and Non-Authoritative categories, ensuring accurate data management and regulatory compliance. 

  • Develop an end-to-end (E2E) data management framework (Identification of key business processes, critical data elements, controls, gaps, profiling, data quality rules, and data lineage) 

  • Create a comprehensive data management solution using Tableau, integrating data quality dimension assessments and results, profiling, and lineage capabilities to provide stakeholders with granular insights into data issues at the attribute level. 

  • Engineer data profiling for thousands of attributes stored in the Data Warehouse. 

  • Write and implement thousands of data quality rules for customer data (Salesforce), lending platform, and deposit/savings business processes. 

  • Data visualization and insights, utilizing Tableau to develop comprehensive and interactive metrics.   

  • Enhancing data transparency and bolstering organizational data methodologies through meticulous data lineage management. 

  • Pioneered digital transformation endeavors, driving forward initiatives in digital innovation and fostering a culture of innovation throughout the organization 

  • Built a Data Quality Scorecard to effectively convey data quality findings and recommendations to diverse stakeholders. 

  • Product owner, overseeing product vision, development, prioritization needs, backlogs, and impact on stakeholders.

UBS New Jersey/New York 

Group Compliance, Regulatory and Governance - Data Lineage Workstream Lead 03/2020 - 09/2021

  • Led and managed an effective team of Business Analysts whose prominent role was to capture end-to-end processes with business stakeholders. 

  • Enforced rigorous adherence to implemented processes and exacting quality assurance standards. 

  • Proficiently navigated diverse levels of granularity, ensuring seamless execution and optimization across all operational tiers. 

  • Ensured an excellent standard for all aspects of delivery and governance, including planning and status reporting, management of critical risks and issues, and timely escalation. 

  • Established relationships across the organization to understand, interpret, and document the bank’s data flow in line with the Data Management Office (DMO) methodology and framework. 

  • Raised process, methodology, and tooling challenges and requirements for the change team. 

  • Championed a culture of collaboration within the organization by fostering energetic cross-functional partnerships. 

  • Co-led project UX Design - Collibra Platform. 

Citigroup Tampa, FL 

Global Consumer Banking - Data Governance Lead Analyst 07/2017 - 01/2020

  • Strategically orchestrated the formulation of a data governance framework tailored to the Asia and Mexico region, devising cost-saving strategies, risk management protocols, and service enhancements. 

  • Developed control structures within regional applications to ensure the accuracy and quality of data through all upstream and downstream data channels. 

  • Managed and communicated between different Lines of Business and Sectors to complete projects. 

  • Conducted and documented end-to-end processes for data tracing through multiple data sources. 

  • Experienced in creating Data Governance Policies, Business Glossary, Data Dictionary, Reference Data, Data Flows (E2E Processes), and Data Quality Rules. 

  • Performed GAP analysis to assess “AS-IS” and “TO-BE” scenarios and created process flow diagrams for all such scenarios and improvement opportunities.

LATAM Market Analyst - Data Analyst 09/2014 - 02/2017

  • Performed data research and analytical tasks to comply with the client’s SLA. 

  • Processed Voluntary and Mandatory Corporate Actions (Event and Entitlement Creation, Payment) 

  • Read SWIFT messages to prepare for the corporate action event and inform the client. 

  • Handled, prepared, and answered corporate action queries relating to company meetings. 

Regulatory Projects 

  • BCBS 239 (Article III and V) 

  • FRY-14, CCAR 

  • Dodd-Frank 1071 

Professional involvement and service 

  • Co-Chair of Queer Women+ group (Pride Network NYC) 

  • Diversity Operating Committee Member (DOC) 

  • Guess Speaker for multiple Diversity Equity and Inclusion Programs 

  • Co-lead of Voice of Employee for Citi Commercial Banking 

  • Winner of Pride+ Impact Innovation Challenge 

Skills 

  • Managed a team of 20-25 people in the First Legal Area 

  • Strong skills in Microsoft Office Suite and Collibra, Salesforce, Tableau, SQL, Python, Agile Projects 

  • Intermedia knowledge in MicroStrategy, Core, Blueworks Visio, R-Studio 

  • Exceptional communication prowess, experienced at engaging effectively at executive levels. 

  • Able to work successfully in a fast-paced, ever-changing, performance-driven environment  

  • Strong analytical expertise, adept time management skills, and decisive decision-making capabilities 

  • Highly self-motivated, proficient in autonomously managing tasks with minimal oversight 

  • Led multiple cross-functional teams and coordinated with five different business partners toward the successful launch of the Regulatory deliverable

  • Ability to write various documents such as processes, controls, and procedures 

  • Teaching Assistant - Women Studies - Spring 2015 

Languages 

  • Proficient, fluent, written and verbal in English and Spanish